Responsible Gaming

Gambling should stay within your limits

Before you play, consider how much time and money you can comfortably spend without affecting your everyday needs. Set a personal budget based only on money you can afford to lose. Essential costs such as rent, mortgage payments, food, utilities, transport, education, medical care and debt repayments should always come first. Do not use borrowed money, credit intended for other purposes or money set aside for important expenses to gamble.

A budget is most useful when it is decided before gambling begins. Avoid changing it while you are playing, particularly after a win or loss. A win does not create extra disposable income, and a loss is not a reason to increase your stake. Chasing losses can make a difficult situation worse and may lead to decisions that you would not normally make.

Set a time limit as well as a spending limit. Take regular breaks, step away from the site when your planned session ends and avoid gambling when you are tired, upset, stressed or affected by alcohol or other substances. Keeping gambling separate from work, family commitments and other activities can make it easier to notice when your habits are changing.

• Gamble only with money allocated for entertainment.
• Decide in advance how long you intend to play.
• Do not borrow money or sell belongings to fund gambling.
• Never chase losses or gamble to pay bills.
• Take regular breaks and keep track of your activity.
• Do not gamble when feeling distressed or under the influence of alcohol or drugs.
• Remember that outcomes are uncertain and previous results do not predict future results.

Gambling is not a source of income

Casino games involve risk, and there is no strategy that can guarantee a win. Past wins, near misses or a series of losses do not change the odds of a future result. Avoid viewing gambling as an investment or financial plan. If you are gambling because you need money, consider speaking with a qualified financial counsellor or another independent support service instead.

Safer gambling tools and account choices

Depending on the services available on your account and applicable requirements, safer gambling tools may help you manage your play. These tools are designed to support your decisions, but they work best when used before gambling becomes difficult to control. Read the terms of each tool carefully and choose settings that reflect your personal circumstances.

Deposit, spending and session controls

If available, use deposit or spending limits to control the amount you can add or use over a selected period. You may also be able to set session reminders, activity notifications or other account controls. A limit should be treated as a firm boundary rather than a target. If a limit is reached, do not try to work around it by opening another account, using another payment method or asking someone else to gamble for you.

Time reminders and activity checks

Time can pass quickly during online play. Where available, reminders can help you see how long you have been active and encourage a break. Review your account history regularly so you can understand your deposits, withdrawals, stakes and results. If the information concerns you, stop playing and seek support rather than trying to win back money.

Time-out and self-exclusion

A time-out can provide a short break from gambling. Self-exclusion is a stronger step that restricts access for a chosen period or until a further review, subject to the applicable process and requirements. If you decide that a break or self-exclusion is right for you, use the relevant account option or request process and do not attempt to bypass the restriction.

Consider combining account restrictions with practical steps outside the site. Remove saved payment details, use blocking or filtering software, ask a trusted person to help manage finances and avoid gambling-related advertising where possible. These steps can provide extra support while you focus on other activities.

Marketing preferences

You can review your communications preferences and reduce promotional messages where those options are available. Marketing settings do not replace account limits, time-outs or self-exclusion. If gambling is causing concern, use the strongest suitable restriction and seek independent assistance.

Recognising when gambling may be a problem

Problem gambling can affect anyone, including people who have gambled for a long time without difficulty. It may develop gradually, and a person may not recognise the change at first. There is no need to wait for a serious financial loss before asking for help. Speaking with someone early can make it easier to regain control.

• Spending more time or money gambling than you planned.
• Trying to cut back or stop but finding it difficult.
• Increasing stakes to achieve the same excitement.
• Gambling to escape stress, loneliness, sadness or other feelings.
• Chasing losses or believing a win is due.
• Hiding gambling activity, deposits, losses or account information.
• Borrowing money, selling possessions or missing bills because of gambling.
• Feeling restless, irritable or anxious when not gambling.
• Losing interest in work, study, family, friends or usual activities.
• Arguing with people close to you about gambling.
• Continuing to gamble despite financial, personal or emotional harm.

What to do if you are concerned

Stop gambling and take a clear break. Do not try to recover losses through further play. Review your recent activity, secure your payment methods and tell a trusted person what is happening. You can also use available time-out or self-exclusion options. If gambling is affecting your finances, contact an independent financial counselling service. If it is affecting your wellbeing or relationships, speak with a qualified health professional or gambling support service.

You can also be concerned about someone else. Raise the subject calmly, focus on the impact rather than blame, and encourage the person to seek professional support. Protect shared finances where appropriate and obtain advice about your own wellbeing. You cannot control another person's choices, but you can set boundaries and ask for help.

Urgent support

If gambling has contributed to thoughts of self-harm, suicide, violence or immediate danger, seek urgent assistance through local emergency services or a crisis support service in Australia. Move to a safe place and contact a trusted person. Gambling support services can also help you make a plan for the next step.

Support, privacy and player responsibilities

Independent help in Australia

Free or low-cost support may be available through Gambling Help Online, state and territory gambling support services, community health providers, financial counsellors and qualified psychologists or counsellors. These services can provide confidential information, practical guidance and support for affected family members. Visit the official website of the relevant service or your state or territory health authority to confirm current support options.

You do not need to be certain that you have a gambling problem before contacting a support service. You can ask questions about your own gambling, support someone close to you or discuss ways to set boundaries. Independent services are separate from Glorion Casino and can provide impartial guidance.

Age, identity and account security

Only people who meet the applicable legal age and eligibility requirements should use online gambling services. Do not allow another person to use your account, and never ask a minor to place a bet or access gambling content. Keep passwords, payment information and account access secure. Tell the operator promptly if you believe another person has accessed your account or used it without permission.

Personal information and support requests

Information provided when using safer gambling tools or requesting an account restriction may be handled in accordance with the applicable privacy policy and legal requirements. Only provide information through the official account or support channels. Do not share passwords, one-time security codes or payment details with another person.

Player responsibilities

Players are responsible for reading the applicable terms, keeping account information accurate, using their own payment methods and following all account restrictions. Safer gambling tools cannot remove all risk, and no tool can replace personal judgement or professional support. If you are unsure whether gambling is suitable for you, take a break and seek independent advice before continuing.

Responsible gambling is an ongoing process. Review your habits regularly, act on early warning signs and ask for support whenever you need it. Glorion Casino encourages players to make informed choices and to stop gambling when it is no longer enjoyable, affordable or within their control.